This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/572653800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
As Supervisory Medical Support Assistant, for the Patient Administration Service (PAS) at the Kernersville HCC, Kernersville, NC, the incumbent(s) provides a high level of administrative and data support to the PAS. The Supervisory Medical Support Assistant (MSA) is a foundational role within the Outpatient Specialty Clinics, Mental Health Clinics, and Primary Care at Kernersville Health Care Center.
07/02/2020 to 07/15/2020
$47,899 - $62,269 per year
GS 8
3 vacancies in the following location:
No
Not required
No
Permanent
Full-Time
Excepted
8
Yes
No
10857098-CBTA-20-JS
572653800
Open to current/permanent employees of the Veterans Health Administration only.
Duties include but not limited to:
The GS-8 Supervisory MSA incumbent is responsible to their supervisor for ensuring that the work assignments of the section are carried out by performing a range of duties/functions and also must be considered an expert in the functions of File Clerks, Operators, GS-5-6 MSA, and GS-7 Lead MSA.
Incumbent must have a thorough knowledge regarding enrollment, eligibility and beneficiary travel.
Incumbent must have the ability adapt to varying situations that are present in an Outpatient Clinic setting as well as be willing to learn new technologies, procedures, and policies.
Incumbent must have the ability to effectively and consistently communicate with all internal and external customers in a respectful and courteous manner.
Incumbent must have knowledge of and be able to provide information about VA Medical Cost Recovery (MCCR) Program to patients regarding insurance data collection and revenue collection. The incumbent must demonstrate the technical expertise and understanding to collect, scan, and update health insurance information via the Insurance Capture Buffer (ICB) software program.
Incumbent must be conscientious regarding the confidentiality of the variety of material that will be handled. The position requires a practical knowledge of an extensive body of the organization's rules and regulations governing confidentiality, including but not limited to the Privacy Act, HIPAA, the Freedom of Information Act (FOIA), and 38 U.S.C. 7332 governing the release of records containing information regarding the treatment of drug and/or alcohol abuse, Sickle Cell Anemia and infection with Human Immunodeficiency Virus (HIV).
Incumbent must be knowledgeable regarding eligibility for VA medical care, priorities for care, release of information {ROI), Health Information Portability and Accountability Act (HIPAA), and the Medical Fee Basis programs.
Incumbent must ensure all deadlines are met based on the stated deadline. Incumbent must communicate to their supervisor applicable and valid reasons deadlines will not be met.
Incumbent must ensure all employees are up-to-date for all mandatory training as specified by PAS, the medical center or the Section Chief.
Incumbent will provide supervisory coverage for other areas within PAS as necessary due to unplanned leave or planned leave by their peer supervisors.
Work Schedule: Mon-Fri 8:00 AM-4:30 PM
Financial Disclosure Report: Not required
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/15/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10857098.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/572653800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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