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Job Title: Coordinator, Colorado Opportunity Scholarship Initiative (COSI) & Success Coach
Company Name: Front Range Community College
Location: Fort Collins , CO United States
Position Type: Full Time
Post Date: 10/14/2024
Expire Date: 11/14/2024
Job Categories: Education
Job Description
Coordinator, Colorado Opportunity Scholarship Initiative (COSI) & Success Coach

Who We Are

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Who You Are

As the COSI Community Partnership Program (CPP) Coordinator and Success Coach you support student success by building relationships with prospective students, students who have discontinued their pursuit of college, community partners, and faculty and staff to help students reach and complete their goals. In this grant funded position you will be responsible for supervising one part-time Student Success Coach, recruitment, staff training, and day-to-day management of the department. Also, you will work with students who apply to the program by providing holistic and timely outreach and support. You will embrace case-management as a start to finish process that connects students to their purpose and plan on a continual basis. In addition, this position requires travel between the three campuses for team and department meetings, and reports to the Senior Director of Retention & Student Support. This is a great opportunity if you want to join a forward thinking, equity minded, hard-working, and dynamic team that serves a diverse group of students and wants to positively impact student lives.

This position is hybrid that will work in-person at the FRCC-Larimer Campus in Fort Collins and remotely.

Please note: You need to be a Colorado resident on your first day of employment.

SALARY: $54,366 - $57,085/annually

BENEFITS: Please click here to find more information about APT & Faculty Benefits

SELECTION PROCESS: Position will remain open until filled with a priority deadline of October 16, 2024. This posting may be used to fill multiple or similar positions.

Preliminary screening will be made on the basis of the completed application package submitted by the candidate.

In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the COSI Community Partnership Program (CPP) Coordinator and Success Coach.

Primary Duties:
Department Operations

Provide direction and leadership to the COSI Grant Programs while modeling FRCC’s values and priorities.

Recruit, hire, train, supervise, and evaluate a Student Success Coach.

Provide ongoing and annual evaluation of program staff.

Responsible for ensuring an inclusive, engaging and respectful work environment.

Occasionally travel to all three FRCC campuses for department and team meetings.

Actively participate in regular departmental meetings.

Programming Development and Evaluation

Support Student Success Coach in their work following the Student Success Coaching Model and Community while adhering to the same guidelines when coaching students.

Track scholar success and academic progress. Including, but not limited to fall-to-fall retention, academic standing, number of credit hours taken per academic term, and progress towards receipt of credential.

Develop regular communication system for program participants.

Create programs and activities to support success of program participants.

Design a long-term plan for student success coaching and assessment plan to support students through completion.

Caseload Management

Serve as coach to a caseload of students.

Supervise the Student Success Coach in tracking caseloads academic progress and facilitating their academic, career and financial success plans.

Assist the Student Success Coach in continually monitoring evolving educational and career needs of assigned caseload of students.

Support the Student Success Coach in assisting students in navigating their academic plan, connecting with campus financial resources, providing transfer information, and making campus and community referrals as needed.

Work with the Student Success Coach to identify key risk and success factors that may indicate a need for extra support such as GPA, stop-out concerns, probation, Early Alert, First Generation.

Engage in basic goal setting conversations with students, including helping students match their career interests to courses/programs of study, making referrals to Career Services as needed.

Manage COSI Grant

Complete the annual reports due to COSI for Community Partnership Program to include the Statement of Work, Narrative, Budget Report, and updating all goals.

Follow protocols for one COSI grant including time and effort reporting.

Submit documents in support of grant requirements.

Assess progress towards meeting the goals of the grant program.

Collaborate with the Office of Financial Aid and the FRCC Foundation.

Required Competencies:
Relationship Building: Develop, grow, and maintain relationships with students, faculty, staff, the FRCC community, and our non-FRCC partners.

Critical Thinking: Confident in using professional judgement when dealing with complex student issues. Generate and implement new ideas that are solution oriented.

Self-motivated: Take initiative to lead, engage and manage department using all available tools. Prioritize workload, problem solve independently and as part of a team.

Technology: Use available technologies to proactively coach students.

Customer Service: Provide timely and exceptional customer service to a diverse group of students and staff by phone, email and in person and remote.

Communication (written, verbal, interpersonal): Communicate well across all channels to welcome, inform, guide, and engage in helpful and productive dialogue.

Accountability: Take responsibility for initiating conversations with students and staff and following up on tasks. Perform daily work assignments with minimal supervision.

Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals.

Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do.

Data Usage: Looks at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Works with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.

Cultural Self-Awareness: Willing to examine own beliefs and acknowledge own biases and how they have impacted or may impact the ability to serve students.

Cultural Competence: Recognize the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Change approach to reflect the new learning.

Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes that lead to inequity in serving students. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals.

Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department.

Leading from the Middle: Lead from your position by not only closely examine your responsibilities for the department, but in bringing forward ideas to your supervisor the college should consider to be more student centered.

Team Building: Participate in team-building exercises and strive to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.

Collaboration: Willingness to work with colleagues across departments to further student engagement.

Compliance Framework: Understand the structures in place to ensure compliance with the rules, regulations and policies of the college and federal government.

Qualifications & Requirements
Required Education/Training & Work Experience:
Bachelor’s degree.

Two years of experience in higher education, student affairs and/or serving people in case-management capacity.

Experience in supervision and engaging students, clients and/or customers in a helping role.

Able to assess and evaluate programs.

Strong interpersonal skills, with ability to establish and maintain effective working relationships.

Demonstrated experience working with a diverse population.

Knowledge of academic advising/success coaching or other related student affairs areas

Commitment to diversity, inclusiveness, and equity.


Preferred Education/Training & Work Experience:
Ability to communicate effectively in Spanish.



Welcoming. Respectful. Inclusive. Together, we are FRCC
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Contact Information
Company Name: Front Range Community College
Website:
Company Description:
With three campuses along Colorado’s Front Range, Front Range Community College is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities. FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek. One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.
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